Dishwasher

Dishwasher Not Draining: 8 Causes and How to Fix Each

Interactive diagnostic

Find a likely next step

Answer one question at a time. This tool helps you choose what to read; it cannot inspect your appliance.

Question 1 of up to 7

How did the last cycle end?

Look at the display and the control panel lights.

Prefer to read it? Quick checklist
  1. How did the last cycle end? Look at the display and the control panel lights.
    • It stopped partway, or lights are flashing: The cycle didn't finish: The cycle stopped partway, lights are flashing, or the 'clean' light is off. (likely)
    • It ran to the end: Is the dishwasher new, or did you just install or replace a garbage disposal?
      • Yes: Was the knockout plug removed from the disposal inlet? It sits just inside the nipple where the dishwasher drain hose connects to the disposal.
        • No, or I'm not sure: Knockout plug still in the disposal inlet: Draining stopped right after a new dishwasher or garbage disposal was installed. (likely)
        • Yes, it was removed: When did you last clean the filter at the bottom of the tub?
          • Not recently, or never: Clogged filter or sump: Water sits just above the filter screen and the pump runs normally. (likely)
          • Recently: Run water in the kitchen sink for about 30 seconds. Does the sink drain normally?
            • No, it drains slowly or backs up: Blocked sink drain or plumbing: The kitchen sink also drains slowly, or water spills out of the air gap while the dishwasher drains. (likely)
            • Yes, it drains normally: Do you have an air gap, a small cap next to the faucet? If so, lift the cap. Is it clogged?
              • Yes, it's clogged: Clogged air gap: Your sink has an air gap on the counter and the cap shows buildup when you lift it. (likely)
              • No air gap, or it's clean: What do you hear when the dishwasher should be draining?
                • A steady hum or grinding, but little or no water moves: Jammed or failed drain pump: A steady hum with no water movement, grinding noises, or standing water near the door opening. (likely)
                • No sound at all: Electrical or control fault: No pump sound at all during the drain phase, a breaker that keeps tripping, or an error code you can't identify. (likely)
                • Normal pump noise, but water still stays: Kinked, pinched or badly routed drain hose: Draining is slow or water comes back, especially after an install or after work under the sink. (possible)
      • No: When did you last clean the filter at the bottom of the tub?
        • Not recently, or never: Clogged filter or sump: Water sits just above the filter screen and the pump runs normally. (likely)
        • Recently: Run water in the kitchen sink for about 30 seconds. Does the sink drain normally?
          • No, it drains slowly or backs up: Blocked sink drain or plumbing: The kitchen sink also drains slowly, or water spills out of the air gap while the dishwasher drains. (likely)
          • Yes, it drains normally: Do you have an air gap, a small cap next to the faucet? If so, lift the cap. Is it clogged?
            • Yes, it's clogged: Clogged air gap: Your sink has an air gap on the counter and the cap shows buildup when you lift it. (likely)
            • No air gap, or it's clean: What do you hear when the dishwasher should be draining?
              • A steady hum or grinding, but little or no water moves: Jammed or failed drain pump: A steady hum with no water movement, grinding noises, or standing water near the door opening. (likely)
              • No sound at all: Electrical or control fault: No pump sound at all during the drain phase, a breaker that keeps tripping, or an error code you can't identify. (likely)
              • Normal pump noise, but water still stays: Kinked, pinched or badly routed drain hose: Draining is slow or water comes back, especially after an install or after work under the sink. (possible)

Last updated

If water remains after a cycle, start with the drain path, not the pump. This dishwasher not draining hub walks you through the checks in a useful order: confirm the cycle ended, then look at the filter, sink connection and hose before you consider a repair.

The clues are more useful than the amount of water by itself. Whirlpool says water just above the filter can point to a partial restriction, while water near the door opening can point to a severe blockage or a pump that is not moving water. Those clues narrow the next check. They do not identify a failed part on their own.

The first two minutes

  1. Confirm the cycle ended. Look at the display and lights. A paused or interrupted cycle can leave water behind. Frigidaire says flashing lights during a drain problem are normal on some models; the lights are a clue, not a diagnosis.
  2. Notice where the water sits. Do not try to measure it. Just note whether it is around the filter or has spread toward the door opening. Whirlpool uses that location as a clue to the severity of a restriction.
  3. Check the kitchen sink. If it is also slow or backing up, the shared drain connection deserves attention before the appliance pump. Samsung’s guide suggests running the sink tap for about 30 seconds and seeing whether it drains normally.
  4. Think about recent work. A new dishwasher, a new garbage disposal or work under the sink changes the odds. The knockout plug, a pinched hose or a lost high loop move up the list.

If the sink drains normally, the cycle finished and the water is limited to the filter area, begin with the filter. If the water is near the door, the pump is silent, or the breaker is acting up, skip the deeper checks and read when to stop and call. A reset may clear a stopped cycle, but it cannot remove a blockage.

Before you start

Use the control panel to stop the cycle. Before you reach into the tub or remove a filter, switch off the dishwasher at its circuit breaker. Whirlpool warns not to rely on the control panel as the only power disconnect. If you need to move the appliance or disconnect a water connection, stop and have the installation handled by a qualified person.

Put towels nearby. Whirlpool says you can remove standing water with a cup, sponge or baster so you can see the filter area. Wear gloves if you have them. Samsung warns that sharp food scraps or broken glass may be around the filter and drain. Do not sweep a bare hand through the sump to search for debris.

Do not pour drain opener or other drain-cleaning chemicals into the dishwasher. Whirlpool says those products can damage appliance components and create a hazard. Do not put a hand into a garbage disposal, even if the dishwasher is off. Keep the disposal out of reach while you inspect the outside hose connection.

Causes, from the simple checks to the service call

The order below follows the frontmatter checklist. Start with the checks you can see. Do not move on to a pump or electrical diagnosis just because the tub has water in it.

1. The cycle didn’t finish

The cycle didn't finish

The cycle stopped partway, lights are flashing, or the 'clean' light is off.

Difficulty
Easy
Time
5 minutes
Tools
None listed

A dishwasher can stop before its drain phase finishes. First check whether the controls show a paused cycle, flashing lights or an unfinished program. Frigidaire says flashing lights during a drainage issue are normal on some models. That makes the display worth checking, but it does not prove the controls are defective.

If the controls and manual match, Frigidaire’s owner guide says to hold Cancel for 5 to 10 seconds to clear the current cycle, then start a new cycle so the unit can drain. Use the button and timing only if they match your dishwasher. Other brands use different controls. Do not keep pressing buttons if the display or manual does not match.

If the new cycle ends and water remains, move to the filter and drain-path checks below. If the dishwasher will not start, shows a code you cannot identify, or stops again with a breaker problem, call service rather than repeating the reset.

2. The filter or sump is clogged

Clogged filter or sump

Water sits just above the filter screen and the pump runs normally.

Difficulty
Easy
Time
15 minutes
Tools
towels, soft brush, flashlight

This is a good first physical check when water is limited to the filter area and the pump makes its usual sound. Frigidaire describes a coarse filter and a cylinder fine filter. Its filter guide says the cylinder catches larger items such as glass, bones and seeds. Food soil around the filter can also restrict the route into the sump.

With power off, remove the lower rack if your manual allows it. Frigidaire says to turn the cylinder filter counterclockwise, lift it out, empty it and rinse it under the tap; a sponge or bottle brush may help. Lift and rinse the coarse filter too. Whirlpool’s guide describes a different model-specific locking sequence, so use your own manual for removal and refitting rather than forcing a part that does not turn easily.

Use a flashlight to look into the open filter area for visible scraps. Samsung warns that debris there can be sharp. Remove only loose debris you can reach safely; do not disassemble the sump or put a hand into a hidden opening. Put every filter back in its correct position before restoring power. If you are uncertain how it locks, stop and check the manual.

After reassembly, run a normal rinse or short cycle and observe the drain. If the same water remains, do not keep cleaning the same screen. The hose, sink connection or pump may be the next issue.

3. The disposal knockout plug is still in place

Knockout plug still in the disposal inlet

Draining stopped right after a new dishwasher or garbage disposal was installed.

Difficulty
Moderate
Time
30 minutes
Tools
bucket, pliers, screwdriver

This jumps near the top of the list when draining stopped after a new dishwasher or disposal was installed. The dishwasher hose may be connected to a disposal inlet that is still closed by its knockout plug. Frigidaire and Samsung both list the plug as an installation check; Whirlpool also points owners to the disposal connection.

Look only at the visible hose connection under the sink. If the connection is new and you cannot confirm that the plug was removed, ask the installer or a qualified technician to check it. Do not put a hand inside the disposal and do not try to reach into the inlet. The pliers and screwdriver in the cause card are planning estimates, not an instruction to disassemble a disposal.

If the plug is confirmed removed, look at the hose for a sharp bend or pinch before moving to the other checks. If you cannot see the connection safely, stop. A quick call to the installer is a better next step than pulling the dishwasher out or disturbing wiring and plumbing.

4. The drain hose is kinked, pinched or routed poorly

Kinked, pinched or badly routed drain hose

Draining is slow or water comes back, especially after an install or after work under the sink.

Difficulty
Moderate
Time
30 minutes
Tools
flashlight, bucket
Part cost
$50–$100Source: Dishwasher Repair Cost (Fixr) · Checked October 12, 2026

A hose can be trapped behind the dishwasher or shifted during work under the sink. Samsung calls out a new dishwasher resting on its own hose as a common post-install problem. Whirlpool and Frigidaire also say to look for a kink, pinch or incorrect route. Slow draining or water that returns after a cycle fits this cause better than a one-time interrupted cycle.

With the dishwasher off, use a flashlight to inspect the hose where it can be seen under the sink. Look for a flattened section, a tight bend, or a hose that has slipped down. Whirlpool says the line needs a high loop secured under the counter or an air gap. Frigidaire’s drain troubleshooting page also says to check for a kink and an incorrectly installed hose; it does not make one brand’s installation measurement universal.

If you can straighten a visible loose bend without moving the appliance, restore a smooth route and run one cycle to see whether the symptom changes. Do not pull the dishwasher forward, cut the hose, or disconnect plumbing unless you know the installation steps for your model. If the hose is cracked, crushed or too short to route safely, ask a technician to replace it.

The hose cost range shown here comes from Fixr, a cost guide, and includes labor in the cited estimate. It is not a Frigidaire, Samsung or Whirlpool parts price.

5. The air gap is clogged

Clogged air gap

Your sink has an air gap on the counter and the cap shows buildup when you lift it.

Difficulty
Easy
Time
10 minutes
Tools
small brush

Not every kitchen has an air gap. If yours does, it is the small capped fitting on the counter next to the faucet. Frigidaire’s filter guide says to lift the cover and inspect it. Whirlpool says a working air gap or a properly raised hose prevents drain water from returning to the tub.

With power off, lift the removable cap and check for visible buildup. Use the small brush in the cause card to clear only the exposed opening. Do not push a tool down into a hidden hose or force a fitting apart. Put the cap back and run a drain cycle while watching the fitting.

If water spills out of the air gap during the drain phase, Whirlpool says the blockage is downstream of it: the hose run toward the drain or the sink plumbing. That observation changes the next call. It does not mean the air gap itself needs replacing.

6. The sink drain or shared plumbing is blocked

Blocked sink drain or plumbing

The kitchen sink also drains slowly, or water spills out of the air gap while the dishwasher drains.

Difficulty
Moderate
Time
30 minutes
Tools
bucket, towels

Check this when the sink is slow as well as the dishwasher, or when water spills from the air gap as the dishwasher drains. Samsung says a sink that does not drain normally points to the plumbing and recommends calling a plumber. Whirlpool makes the same distinction when water backs up at the air gap.

Run the sink and watch whether it clears. If it backs up, stop troubleshooting the dishwasher and call a plumber for the sink drain. Do not pour chemical cleaner into the dishwasher or use it as a shortcut through a shared drain. If the sink drains normally but the air gap overflows only during the dishwasher cycle, tell the plumber or appliance technician exactly when it happens.

This check helps separate a house-drain problem from an appliance problem. Do not open the sink trap or disconnect a drain line; ask a plumber to inspect a suspected household blockage.

7. The drain pump is jammed or has failed

Jammed or failed drain pump

A steady hum with no water movement, grinding noises, or standing water near the door opening.

Difficulty
Pro
Time
90 minutes
Tools
flashlight, screwdrivers
Part cost
$100–$400Source: Dishwasher Repair Cost (Fixr) · Checked October 12, 2026

Put the pump lower on the list than a stopped cycle, a dirty filter or a recent installation problem. Whirlpool says a steady hum with no water movement can point to a jammed impeller or obstruction. Grinding can mean a hard object such as glass is involved. Water near the door opening is another reason to stop the simple checks and get service.

These sounds are clues, not proof that the pump must be replaced. Do not open the pump housing, try to turn the impeller, or run a meter test. A technician can inspect the pump and the rest of the drain path without turning a guess into a parts order.

The Fixr range shown in this cause card combines its pump repair and replacement estimates. Fixr is a cost guide, not the appliance manufacturer, and its range is not a quote for your model. Ask for an itemized diagnosis so you can compare the repair with a replacement quote. If you want a second symptom-specific route, see dishwasher pods not dissolving for the separate detergent problem; it does not share this pump diagnosis.

8. An electrical or control fault needs service

Electrical or control fault

No pump sound at all during the drain phase, a breaker that keeps tripping, or an error code you can't identify.

Difficulty
Pro
Time
60 minutes
Tools
None listed

A silent pump during the drain phase, a breaker that trips again, an unfamiliar code, or a burning smell is not a reason to open the appliance. Whirlpool says a paused cycle without the pump starting can involve an electrical or control fault. Several different failures can look similar from outside.

Stop using the dishwasher if the breaker trips repeatedly, wiring looks damaged, or you smell burning. Do not reset the breaker over and over. Leave panels closed and call a qualified appliance technician. If a code is displayed, photograph or write down the exact characters so the technician can check the model’s manual.

Where the water goes

The simple sequence is tub floor, filter, sump, drain pump, drain hose, then an air gap if installed and the disposal inlet or sink drain. The pump pushes water into the hose. A kink or a blocked connection can stop flow even when the pump is running. An air gap or high loop helps prevent wastewater returning to the tub, according to Whirlpool. The exact plumbing arrangement varies.

Diagram showing water moving from the dishwasher tub floor through the filter, sump, drain pump and raised drain hose to an air gap or drain connection.1Tub floorWater collects atthe bottom.2FilterCatches food anddebris.3SumpCollects water underthe filter.4Drain pumpPushes water intothe hose.5Drain hoseRises in a highloop.6Air gapUsed if theinstallation hasone.7Drain connectionDisposal inlet orsink drain.
Diagram showing water moving from the dishwasher tub floor through the filter, sump, drain pump and raised drain hose to an air gap or drain connection.1Tub floorWater collects at the bottom.2FilterCatches food and debris.3SumpCollects water under the filter.4Drain pumpPushes water into the hose.5Drain hoseRises in a high loop.6Air gapUsed if the installation has one.7Drain connectionDisposal inlet or sink drain.
Generic route only. The exact plumbing connection depends on the installation and local requirements.
DISHWASHER TUB SINK AND DRAIN AREA Optional air gap shown
  1. Detergent dispenser
  2. Lower spray arm
  3. Middle spray arm
  4. Filter
  5. Sump
  6. Drain pump
  7. Drain hose
  8. High loop
  9. Air gap (if installed)
  10. Disposal inlet or drain connection
Generic schematic, not a service drawing. Locations and plumbing details vary by model and installation.

The parts map is a generic visual aid, not an assembly drawing. It does not show fasteners, wiring, seals or every model-specific valve. Use it to name visible areas when you describe the issue, not as a guide to take the machine apart.

How to read the clues

Whirlpool’s guide connects a few visible or audible clues to the next safe check. Read them together. A sound alone does not confirm that a part has failed.

What you notice What the source says it can suggest Safe next step
Water sits around the filter screen Whirlpool says a partial restriction in the filter, sump or hose is possible. Check the filter first, with power off.
Water reaches near the door opening Whirlpool says a severe blockage or a pump that is not working can cause this. Stop repeated cycles and arrange service.
A steady hum but little water moves Whirlpool lists an obstructed path or jammed impeller as possibilities. Do not open the pump; call a technician if the filter and hose checks are clear.
A grinding sound Whirlpool says hard debris such as glass may be involved. Do not reach into the sump. Ask for service if the sound continues.
No pump sound during drain Whirlpool says a paused cycle can have an electrical or control cause. Stop if there is a breaker issue, code or burning smell.
The sink is slow too Samsung points to the sink plumbing. Call a plumber for the shared drain.
The air gap spills only while the dishwasher drains Whirlpool points downstream, toward the hose run or sink plumbing. Report when the overflow occurs; do not dismantle the air gap line.

There is a difference between a cause and a clue. A hum can come from an obstruction; it does not by itself prove the pump is bad. A sink that also backs up makes a plumbing restriction more plausible. A problem that begins just after installation makes the hose route and disposal connection more plausible. Start with the observation that changed most recently.

What it costs to fix

Cleaning a removable filter or clearing an exposed air-gap cap does not require a replacement part. A hose or pump repair is a different decision. The relevant cost ranges appear inside the cause cards above, where the cause includes a verified costId. Fixr’s ranges include labor. They are planning references, not local quotes or manufacturer prices.

Ask a technician to separate diagnosis, labor and parts on the written estimate. If the quote is for a pump, ask what they found that rules out the filter, hose and sink connection. If it is for a hose, ask whether the hose route and installation are included. Compare the total with a quote for replacing the appliance before deciding.

When to call a pro

Call an appliance technician if the filter and visible hose checks do not change the symptom, the pump grinds or hums without moving water, the appliance leaks, or a code remains unclear. Call immediately for damaged wiring, a burning smell or repeated breaker trips. Keep panels closed and do not perform live electrical tests.

Call a plumber if the kitchen sink backs up, drains slowly with the dishwasher off, or the air gap spills during the dishwasher’s drain phase. If a new disposal or dishwasher was installed and the knockout plug is uncertain, start with the installer. Do not reach inside a disposal or disconnect its wiring.

For safe boundaries and what to tell a technician, read the site’s appliance safety notes. See the methodology page for how sources and cost records are reviewed. For the separate detergent symptom, use the pods guide. Read the Frigidaire dishwasher guide for its own reset and error-code tree.

Brand-specific guides

Frequently asked questions

How do I force my dishwasher to drain?

It depends on the brand. Frigidaire says to press and hold Cancel for 5 to 10 seconds to clear the cycle, then start a new cycle so the unit drains. Other brands use different buttons, so check your manual.

Can I pour drain cleaner into the dishwasher?

No. Whirlpool says not to use drain-opening chemicals inside the dishwasher because they can damage components and create safety hazards.

Why did my dishwasher stop draining after I installed a new garbage disposal?

The disposal knockout plug is a first check after an installation. Frigidaire and Samsung both list it, and Whirlpool also flags the disposal connection.

Does a dishwasher need a high loop or an air gap?

Whirlpool says the drain hose needs either an air gap or a high loop so wastewater cannot flow back into the tub. Air-gap rules vary by location, so follow local requirements.

When should I call a technician?

Whirlpool says to call for service if draining does not improve after you clear the filter and hose, or if you see electrical problems, leaks or an unclear code. Stop if you smell burning, see damaged wiring or the breaker trips repeatedly.

Sources