Dishwasher

Dishwasher Leaking From the Bottom: Find the Source

Interactive diagnostic

Find a likely next step

Answer one question at a time. This tool helps you choose what to read; it cannot inspect your appliance.

Question 1 of up to 5

Does water start at the front door?
Prefer to read it? Quick checklist
  1. Does water start at the front door?
    • Yes: Are suds visible or is the gasket dirty or out of place?
      • Suds are visible: The wrong detergent or too much detergent created suds: Foam is visible in the tub or water escapes around the door during a cycle. (likely)
      • Gasket looks dirty or displaced: The door gasket is dirty or out of place: Water appears at the front edge of the door and the gasket is visibly dirty or displaced. (possible)
    • No: Does the leak occur at the sink air gap during draining?
      • Yes: The air gap or drain route is restricted: Water comes out at the sink-mounted air gap while the dishwasher drains. (possible)
      • No: Is water visible behind the cabinet near a hose connection?
        • Yes: Does it appear during draining or near the supply route?
          • During draining: The drain-hose connection is leaking: Water appears beneath the cabinet near the drain connection or during draining. (possible)
          • Near supply or unsure: The water-supply connection is loose: Moisture appears behind or beneath the cabinet near the water inlet route. (possible)
        • No: Does the model show a moisture or base-leak code?
          • Yes: A leak sensor detected moisture: A Samsung LE or LC indication appears, sometimes without a visible puddle. (possible)
          • No: Is the appliance recently installed or visibly tilted?
            • Yes: The installation or tub alignment is affecting the seal: The appliance is visibly tilted or the door seal leaks after installation changes. (possible)
            • No, or water is beneath the center: A pump seal or inlet valve needs service: Water returns from beneath the appliance or the tub continues to overfill after external checks. (possible)

Last updated

If your dishwasher is leaking, stop the cycle and look at where water first appears. A puddle at the door, moisture behind the cabinet and water under the center of the appliance point to different checks. Dry the floor before another cycle so a new leak is easy to locate.

Locate the first wet spot

Use a towel to dry the floor and the outside of the cabinet. Note whether water returns at the front door, beneath the middle of the machine, near a hose route behind the cabinet, or from the air gap at the sink. Whirlpool organizes its leak checks by location. GE also directs owners to separate guidance for a leak under the unit, at the door, around an air gap or under the cabinet. If you cannot tell where it starts, do not run another cycle just to reproduce it; describe the wettest first location to the service provider.

Check whether the machine was running when the leak started. A leak during filling can point toward the supply route or an overfill. A leak that appears during draining can involve the drain hose, air gap or household connection. A wet floor that stays dry during an idle period may be tied to the cycle rather than a continuously leaking water line.

Keep the location and timing together. “Water at the front during a wash” gives a technician a narrower starting point than “the dishwasher leaks.” “Water at the sink air gap during draining” points toward the drain route. If water is beneath the center or the appliance continues filling after you stop the cycle, do not restart it to confirm the pattern; close the water supply and request service.

Look for visible suds. Hand dish soap and excessive detergent can create foam that escapes around the door. Check the detergent product and amount against its label. Do not add another product to counteract the suds or run the dishwasher again while water is escaping.

Causes, from visible checks to service

1. The door gasket is dirty or out of place

The door gasket is dirty or out of place

Water appears at the front edge of the door and the gasket is visibly dirty or displaced.

Difficulty
Easy
Time
10 minutes
Tools
cloth

If water begins at the front edge, inspect the gasket around the door for visible soil, a fold or a section that has moved. Samsung lists a dirty or poorly seated door gasket as a possible leak source. Clean only the accessible sealing surface with a cloth and the model-approved method.

Whirlpool also lists an improperly sealing door among front-area causes. Do not stretch, glue or remove the gasket. If it is torn or will not sit correctly, contact service with the model number and the location where the water appears.

2. Detergent created too many suds

The wrong detergent or too much detergent created suds

Foam is visible in the tub or water escapes around the door during a cycle.

Difficulty
Easy
Time
10 minutes
Tools
None listed

Foam visible at the door or spilling from the tub points to oversudsing. Whirlpool and Samsung identify hand dish soap or excess detergent as possible causes. Use only detergent for an automatic dishwasher and follow the package directions.

Stop the cycle and do not run another wash while suds remain. If the leak returns with the correct detergent, check the gasket and loading next. A recurring leak is not explained by soap alone.

3. A supply-hose fitting is leaking

The water-supply connection is loose

Moisture appears behind or beneath the cabinet near the water inlet route.

Difficulty
Pro
Time
30 minutes
Tools
None listed

Moisture behind the cabinet or under the water-inlet side can come from a supply connection. Samsung recommends a stainless-steel inlet hose with a 3/8-inch connection on the models described on its page. That is a Samsung recommendation, not a universal fitting specification.

Do not tighten or remove a hidden connection yourself. Close the water shutoff if it is safely reachable and have a plumber or installer inspect the fitting. If the unit must be pulled out, leave that work to the professional so the hose and power connection are not strained.

4. The drain-hose connection is leaking

The drain-hose connection is leaking

Water appears beneath the cabinet near the drain connection or during draining.

Difficulty
Moderate
Time
20 minutes
Tools
None listed

A leak under the cabinet during draining can come from a drain-hose connection. Whirlpool lists hose connections behind the unit as a location to inspect. The hose may connect to an air gap, disposal or sink drain depending on the installation.

Look only at the exposed route. Do not pull out a built-in dishwasher or disconnect a hose. If the connection is hidden or wet, ask an installer or appliance technician to inspect it.

5. The dishwasher is tilted or the tub is distorted at its mount

The installation or tub alignment is affecting the seal

The appliance is visibly tilted or the door seal leaks after installation changes.

Difficulty
Pro
Time
30 minutes
Tools
None listed

Samsung lists an unlevel installation and mounting screws that are too tight as possible leak contributors. Its page gives a 22-inch tub width at the countertop screw locations for the models it covers. Do not use that dimension as a measurement for another design.

If the appliance was recently installed or adjusted, have the installer check level and mounting. Do not loosen countertop hardware or move a connected unit; the adjustment can affect the door seal and the water and power connections.

6. The air gap or drain path is restricted

The air gap or drain route is restricted

Water comes out at the sink-mounted air gap while the dishwasher drains.

Difficulty
Moderate
Time
15 minutes
Tools
None listed

If water comes out of the air gap at the sink while the dishwasher drains, a restriction may be present. Whirlpool and GE advise checking the air gap and drain route. Remove the air-gap cap only if it is designed for owner access, then clear visible debris without disassembling plumbing.

Clean only the exposed fitting if it is designed for owner access. If water continues to overflow from the air gap or the connection is hidden, call a plumber.

7. A pump seal or inlet valve needs service

A pump seal or inlet valve needs service

Water returns from beneath the appliance or the tub continues to overfill after external checks.

Difficulty
Pro
Time
45 minutes
Tools
None listed

Water under the center of the appliance, persistent overfilling or a leak that returns after the visible checks can point to a pump seal or inlet valve. Whirlpool says to call when overfilling persists, the tub is cracked or the pump seal is suspected. A sticking inlet valve can allow too much water into the tub.

Do not remove the toe panel or test a valve. Close the water supply if possible and arrange service. Tell the technician whether the leak happened during filling, washing or draining and where the first wet spot appeared. Compare a written pump diagnosis with the dishwasher pump repair-cost guide before approving that repair.

8. A leak sensor detected moisture

A leak sensor detected moisture

A Samsung LE or LC indication appears, sometimes without a visible puddle.

Difficulty
Pro
Time
30 minutes
Tools
None listed

Samsung says LE or LC means the appliance detected moisture. The code may appear when you cannot see a puddle. Do not tip the dishwasher or try to dry the base; that can hide the source without resolving it. Samsung also lists a new disposal connection whose cap was not removed, blocked spray nozzles and an incorrectly routed supply hose as installation-related checks. Leave hidden plumbing changes to the installer.

Samsung says the inlet hose is sold separately and is not covered by its service. If the code returns, contact Samsung or a qualified technician and describe whether there is visible water. Bosch owners should treat E15 or E3100 separately: Bosch says its safety switch detected water in the base, so close the water supply and contact support.

If the dishwasher was just installed, report that fact when you call. Samsung lists installation details such as hose routing, an unremoved disposal cap, blocked spray nozzles and mounting pressure as possible leak contributors. Whirlpool also recommends checking that the dishwasher is level and that a dish or rack does not block the door seal. These checks can explain a new leak, but they do not make a hidden water connection safe to adjust.

Follow the maker’s leak indicators

The code meaning depends on the brand. Samsung’s LE/LC indicates moisture detection, even if the floor looks dry. Bosch’s E15 and E3100 mean its safety switch detected water in the base and activated protection; Bosch’s direction is to close the water inlet and contact support. Do not use a reset to bypass either warning.

Whirlpool’s location-based checks include the front door, center-front underside and the area behind or under the cabinet. Its listed owner checks include leveling, cleaning a filter and drain route, using automatic-dishwasher detergent, and arranging dishes so they do not block spray arms or the door seal. It lists replacing an OEM door gasket, tightening or changing accessible clamps, and cleaning an accessible float well as possible repairs. Leave hidden fittings and internal parts to a professional.

Where water can escape

The diagram identifies the door opening, sump, drain hose, air gap and water inlet route. It is a generic map; each installation places plumbing differently. The highlighted parts are locations to describe, not a reason to remove the dishwasher.

DISHWASHER TUB SINK AND DRAIN AREA Optional air gap shown
  1. Detergent dispenser
  2. Lower spray arm
  3. Middle spray arm
  4. Filter
  5. Sump
  6. Drain pump
  7. Drain hose
  8. High loop
  9. Air gap (if installed)
  10. Disposal inlet or drain connection
Generic schematic, not a service drawing. Locations and plumbing details vary by model and installation.

If the dishwasher is simply leaving water in the tub, use the not-draining hub. If water escapes at the sink air gap, clean only the exposed fitting if it is designed for owner access; ask a plumber if overflow continues. Do not run a second cycle to reproduce a leak when water has reached the floor.

When to call

Call when water appears below the appliance, the tub continues to overfill, a hose connection is hidden, the tub may be cracked, or a leak code returns. Close the supply if the shutoff is safe to reach. Keep the dishwasher off until the source has been identified. Tell the service provider the puddle location, stage of the cycle and any displayed code.

Frequently asked questions

Why is my dishwasher leaking from the bottom?

The puddle location matters. Water at the door can point to a gasket or suds; water behind the cabinet can come from a hose connection. Stop the cycle and find where water first appears.

What does LE or LC mean on a Samsung dishwasher?

Samsung says these codes mean moisture was detected, even when a visible leak is not apparent. Follow Samsung's model guidance and arrange service if the code returns.

What should I do if a Bosch dishwasher shows E15?

Bosch groups E15 and E3100 with a safety switch detecting water in the base. Close the water supply and contact Bosch support.

Can soap cause a dishwasher to leak?

Yes. Whirlpool and Samsung identify excess suds or hand dish soap as possible leak causes. Use detergent intended for an automatic dishwasher and follow its label.

Sources